Shipping policy

Shipping & Pickup Policy

Effective Date: June 18, 2026

Thank you for shopping with Jayco Fan Shops, powered by Jayco Ink.

This Shipping & Pickup Policy explains how orders are processed, fulfilled, shipped, delivered, and distributed through JaycoFanShops.com.

By placing an order through our website, you acknowledge and agree to the terms outlined below.

1. Fan Shop Production Model

Jayco Fan Shops operates differently from traditional online retailers.

Most products sold through Jayco Fan Shops are custom-made and produced specifically for schools, sports teams, booster clubs, businesses, churches, organizations, fundraisers, employee stores, and special events.

Orders are generally collected during the fan shop ordering period and produced after the fan shop closes.

Because products are custom-made, shipping and fulfillment timelines differ from traditional ecommerce websites.

2. Order Processing

Orders enter processing after successful payment has been received.

Processing includes:

  • Order verification

  • Product sourcing

  • Production scheduling

  • Decoration preparation

  • Fulfillment planning

Orders may remain in processing status until:

  • The fan shop closes

  • Production begins

  • Decoration is completed

  • Orders are sorted and packaged

  • Shipping labels are created

  • Distribution is arranged

Processing times vary depending on the fan shop and order volume.

3. Production Timeline

Production generally begins after the fan shop ordering period closes.

Estimated production timelines may appear on:

  • Product pages

  • Collection pages

  • Order confirmations

  • Promotional materials

  • Fan shop announcements

All production timelines are estimates only and are not guaranteed.

Production schedules may be affected by:

  • Manufacturer inventory availability

  • Supplier delays

  • Equipment maintenance

  • High seasonal demand

  • Weather conditions

  • Shipping disruptions

  • Artwork issues

  • Circumstances beyond our reasonable control

Jayco Fan Shops shall not be liable for production delays resulting from these factors.

4. Available Fulfillment Methods

Depending on the fan shop, orders may be fulfilled through one or more of the following methods:

  • Local Pickup

  • Direct Shipping

  • School Distribution

  • Team Distribution

  • Booster Club Distribution

  • Organization Distribution

  • Business Distribution

  • Event Distribution

Available options will be displayed during checkout when applicable.

Not all fulfillment methods are available for every fan shop.

5. Shipping Rates

When shipping is available, shipping charges are calculated during checkout.

Shipping costs are based on:

  • Package weight

  • Package dimensions

  • Destination

  • Carrier pricing

  • Selected service level

Shipping fees are non-refundable once merchandise has been shipped.

6. Shipping Timeframes

Shipping timelines begin after production has been completed.

Delivery estimates are determined by the selected carrier and are not guaranteed.

Shipping may be affected by:

  • Carrier delays

  • Weather conditions

  • Seasonal demand

  • Transportation interruptions

  • Events outside our control

Jayco Fan Shops is not responsible for delays caused by shipping carriers.

7. Shipping Address Accuracy

Customers are responsible for providing accurate shipping information during checkout.

This includes:

  • Full name

  • Street address

  • Apartment or suite number

  • City

  • State

  • ZIP code

Orders returned due to incorrect or incomplete addresses may require additional shipping fees before reshipment.

Jayco Fan Shops is not responsible for delays, losses, or additional expenses resulting from incorrect information provided by customers.

8. Tracking Information

When available, tracking information will be provided through email notifications or customer account updates.

Tracking updates are controlled by the shipping carrier.

Jayco Fan Shops cannot modify carrier tracking information or delivery schedules.

9. Lost, Stolen, or Missing Shipments

Once an order has been transferred to a shipping carrier, responsibility for delivery rests with the carrier.

Jayco Fan Shops is not responsible for:

  • Lost packages

  • Stolen packages

  • Misdelivered packages

  • Delivery delays

  • Delivery issues caused by carrier error

Customers should contact the shipping carrier directly regarding delivery issues.

We will assist when reasonably possible but cannot guarantee carrier resolutions.

10. Local Pickup Orders

Certain fan shops may offer local pickup.

Customers selecting local pickup will receive notification when their order is ready.

Pickup instructions may include:

  • Pickup location

  • Pickup hours

  • Pickup procedures

  • Pickup deadlines

Customers should not attempt pickup until notification has been received.

Government-issued identification may be required for order pickup.

11. Organization Distribution Orders

Many fan shops operate using organization-based distribution.

Orders may be delivered to:

  • Schools

  • Coaches

  • Booster clubs

  • Team representatives

  • Business administrators

  • Church representatives

  • Event coordinators

  • Organization sponsors

In these situations, Jayco Fan Shops fulfills its delivery obligation by delivering merchandise to the designated organization representative.

Once merchandise has been delivered to the designated organization, responsibility for final distribution transfers entirely to the organization.

Customers acknowledge that Jayco Fan Shops does not control how organizations distribute merchandise after delivery.

12. Transfer of Custody and Responsibility

When merchandise is delivered to a school, team, booster club, coach, sponsor, business, church, organization representative, event coordinator, or other designated recipient, the order shall be considered fulfilled by Jayco Fan Shops.

At that point, responsibility for:

  • Storage

  • Handling

  • Sorting

  • Distribution

  • Delivery to end recipients

  • Inventory management

Transfers to the receiving organization or representative.

Jayco Fan Shops shall not be responsible for:

  • Lost merchandise after organizational delivery

  • Stolen merchandise after organizational delivery

  • Misplaced merchandise after organizational delivery

  • Distribution errors made by the organization

  • Delays caused by the organization

  • Failure of the organization to distribute merchandise

  • Merchandise distributed to the wrong individual by the organization

Customers experiencing issues after organizational delivery should contact their organization representative directly.

Once merchandise has been released to the designated organization, Jayco Fan Shops' fulfillment responsibility is considered complete.

13. Unclaimed Pickup Orders

Customers are responsible for collecting pickup orders after receiving notification.

Orders not claimed within sixty (60) days may be considered abandoned.

Jayco Fan Shops reserves the right to dispose of, donate, recycle, or otherwise remove abandoned merchandise without compensation or refund.

No refunds, credits, or replacements will be issued for abandoned orders.

14. Weather, Natural Disasters, and Force Majeure

Jayco Fan Shops shall not be responsible for delays caused by events beyond our reasonable control, including but not limited to:

  • Hurricanes

  • Flooding

  • Tornadoes

  • Severe weather

  • Fires

  • Public emergencies

  • Labor disruptions

  • Transportation interruptions

  • Supply chain disruptions

  • Government actions

  • Acts of God

Delivery and production timelines may be extended during such events.

15. International Shipping

Jayco Fan Shops primarily serves customers within the United States.

If international shipping is offered in the future, customers will be responsible for:

  • Customs duties

  • Import taxes

  • Government fees

  • Brokerage charges

  • Additional shipping costs

Jayco Fan Shops is not responsible for customs delays or import restrictions.

16. Limitation of Liability

To the fullest extent permitted by law, Jayco Fan Shops and Jayco Ink shall not be liable for:

  • Shipping delays

  • Carrier errors

  • Lost profits

  • Missed events

  • Consequential damages

  • Inventory shortages

  • Organizational distribution issues

  • Circumstances beyond our reasonable control

Our maximum liability shall not exceed the amount paid for the affected order.

17. Policy Updates

Jayco Fan Shops reserves the right to modify this Shipping & Pickup Policy at any time without prior notice.

Updated versions become effective immediately upon posting to JaycoFanShops.com.

Customers are encouraged to review this policy periodically.

18. Contact Information

If you have questions regarding this Shipping & Pickup Policy, please contact:

Jayco Fan Shops
Powered by Jayco Ink

100 N Bicentennial Blvd, Suite 200
McAllen, TX 78501

Phone: (956) 905-2926

Email: jaycoink@outlook.com